Delivery - Ltd RE Steepen
GOODS DELIVERY
We do our best for you to receive your order as soon as possible. After you have made an order it is being processed – our consultant will call you in order to specify the list of goods, their availability and other details. Processing and delivery of orders take place on weekdays. The orders made on Saturday and Sunday or during days-off are processed the following working day*. To deliver goods we use services of other mail and messenger services: nowadays all the orders from our shop are delivered by means of Nova Poshta. Your order will be delivered to a Nova Poshta department convenient for you. Delivery to your address is possible as well, if Nova Poshta carrier is able to deliver goods to the necessary address. A package is stored at the Nova Poshta depertment according to the rules of the carrier, and when a standard free term of storage is over the order not received by Buyer will be returned to Seller**.

PACKING
We try to make a package minimum. Therefore, all the articles are packed when a certain order is made. Basically the order/article is packed carefully in a carton box (a compact flat package may be used for small articles). Externally the box is covered with additional protective film (protection against moisture/dirt and other damages during transporation). In case you have special wishes concerning package of your purchase you should inform us about it, and we will try to find possible solution
*If Buyer wants a delayed delivery, the goods may be put off no more than one working day. Delivery may be delayed longer in case of complete payment for the order. If Buyer wants to get his/her unpaid purchase in a longer period of time (for example, in a week, month or year), the goods will be returned on sale and the order will be cancelled. It will be renewed on an appropriate date after notice/call from Buyer and if the goods are available.

** If Buyer did not come to Nova Poshta departments for previous orders to check/receive them, the following purchase will be delivered only in case of complete prepayment (payment by a banking card or bank transfer BEFORE delivery). Delivery to Nova Poshta parcel machines can be done on the assumption of prepayment (payment by a banking card or bank transfer BEFORE delivery).
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